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| It seems that I'm being billed twice, why? |
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Last Updated
11th 2007f September, 2007
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Believe it or not, we run into this issue a LOT - and is an easy fix. 99.9% of the time, you had signed up and opted for PayPal to automatically bill your PayPal account - then, later down the road you may have upgraded or changed your listing. At that time, WeDJ.com collected your credit card number and information to start billing your card directly. PayPal was not aware that we started to bill your card directly, so they (PayPal) kept automatically billing you.
SO, to resolve the issue:
Simply create a support ticket at http://helpdesk.wedj.com, and we'll be more than happy to cancel the auto-payments from PayPal, and refund your money or extend your expiration date - whichever you prefer.
In addition, if your PayPal is using a checking account it may appear you are getting billed twice because PayPal makes an entry when the transaction is initiated, and then another one when the payment clears.
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