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There were 7 articles found in this category:
  1. questionIs there a way to setup an auto-responder for a newly created event, based on event type?
    The auto-responder cannot be setup based on event type. We suggest tailoring the auto-responder as a generic response with tokens used to customize it for that event type / client. You can the create a more specific custom email to be sent out automatically the day after the event was created.

  2. questionWhat does the median income mean in the notification email?
    Median income is the amount which divides the household income distribution into two equal groups, half having income above that amount, and half having income below that amount. The amount in the notification email is based off of MSA (metropolitan statistical area) stats that is derived from ...

  3. questionHow can I change "You have reached the maximum number of date queries"?
    Under Web Tools > Configuration > Date Checker locate the "Additional Options" section and change the "IP Filtering/Block" field.

  4. questionCan my new lead notifications to go to me and my associate both?
    Web Tools > Configuration > Date Checker - Locate "Notifications" section. Locate "Additional Email" field. Enter email address that you want an additional lead notifications to go to. Click "Save Changes" button.

  5. questionWhy are my packages not showing up? Instant estimator is on.
    Setup > Event Planning > Events - Select the event type you want packages to be displayed for in the instant estimator. Click to open. Locate "Packages" section. Highlight appropriate packages. Click "Save" button.

  6. questionHow can I edit the fields on the request information form after someone checks availability?
    Web Tools > Configuration > Date Checker - Locate "General Questions" section. Customize as needed.

  7. questionHow do I turn off / edit the auto responder email?
    Web Tools > Configuration > Date Checker: "Auto-Responder" section. Select from drop-down menu in "Use Auto Responder" field to turn on or off. If on, select from drop-down menu in "Subject Style" field. Enter the body of the email. Scroll to bottom of page. Click "Save Changes".