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Gigbuilder V4.x
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There were 248 articles found in this category:
 Alexa Toolbar Useage
As you already know, January and February are probably the biggest months of the year for booking new jobs. As a service to you, we've compiled a small list of suggestions that could make a HUGE difference in the number of referrals to your website and/or bookings. 1. Make sure your Gigbuilder A ...
- How do I update the years on my availability date checker?
Your Gigbuilder Availability Checker is a form on your website and the dates were inserted at the time you created the form. As you may have an older code, tere are two solutions for making changes: Option 1: Delete the form, then copy & paste a new one Login to Gigbuilder at http://www.gigbuil ...
- How do I use and add the Gigbuilder PHP toolkit to my site?
NOTE: This FAQ is written for the semi-advanced web developer whom has the understanding of FTP/file uploads, and basic file editing. This is an advanced feature which support is given on a case-by-case basis only; we do not guarantee user support on this feature! Step 8: Open the "gbtest. ...
- What is the Gigbuilder PHP API Toolkit?
The PHP toolkit is a powerful feature which if placed on your site, allows the availability checker to be run strictly from your website rather than directing the potential customer to the gigbuilder.com website address. Instead, the toolkit interacts with Gigbuilder on the backend and invisibl ...
- Is there a list of all available tokens I can reference at my desk?
Yes, please see the attachment at the very bottom of this page. It is titled, "Tokens.doc"
- When sending out email through gigbuilder, why doesn't it come from my email address?
Email accounts such as Hotmail, Aol, Gmail, etc. will go out from Gigbuilder as @Gigbuilder due to CanSpam rules. You must have a business email address for your domain name such as info@yourdomain.com. WeDJ.com provides both domain name registration and web hosting services. Email support@we ...
- How do I find an event file I duplicated?
Click Setup > Gigbuilder System > Event Defaults. Locate "Event Defaults" section. See selection in the "Duplicated Event Status" field. This is the status that the event file was duplicated to and should make it easier to locate the file in either the status bar or under Event Planning ...
- When my client logs in, why does it say, "Additional changes MUST be completed by phone"?
This happens when your client has been locked out from making changes to their online planner. Grant your client access and they will be able to make any necessary changes. For more information, see: Where do I set the number of lockout days for the client planner and How do I override a clie ...
- Where is the HTML code for the top 200 playlist?
The HTML code for the Gigbuilder "Top 200" playlist is located under Web Tools > Forms > Site Widgets.
- Is there a way to setup an auto-responder for a newly created event, based on event type?
The auto-responder cannot be setup based on event type. We suggest tailoring the auto-responder as a generic response with tokens used to customize it for that event type / client. You can the create a more specific custom email to be sent out automatically the day after the event was created.
- What is Replication or Save Conflict in Gigbuilder?
Replication or save conflicts happen when two or more people have the same event file open. Example: you have an client planner open on the administration side and the the client has their event planner open at the same time and changes are being made to both. As Gigbuilder has know way of kno ...
- Does Gigbuilder have a contact form?
A simple contact website form is available under Web Tools > Forms > Site Widgets. Note that this contact form will only email you the information. It will not auto-populate into Gigbuilder.
- Does Gigbuilder provide automatic receipts when a payment is made?
Gigbuilder does not provide automatic receipts when a payment is made at this time. You can however, create a custom receipt in documents which would allow clients to print them out from their online planner.
- Why can't my clients make a payment amount higher than the deposit amount?
This is a common issue after a client has made the initial deposit payment. Open the event file. Click the "Edit" button. Click the "Details" tab. Locate the "Date Tracking" section. Enter / select a date in the "Deposit Paid" field. Click the "Save" or "Save & Close" button. Clients shou ...
- Why is it when I check dates that I have indicated have events it still shows the date is available?
Gigbuilder will always return a date as available unless you have either all slots for that day confirmed with events or all slots blacked out. Dates that have events with statuses of new, lead, pursued, etc. will still show available as you have not technically been booked.
- My employees have requested time off, where do I view these requests?
Requests for time off can be viewed under Event Planning > Time Off > Pending.
- What does "Invalid UNID; UNID must be a 32-digit hex string" in the additional paperwork field mean?
This error occurs when an invalid event type is selected under the "Details" tab of the event file. Select a valid event type from the drop-down box. Event types can be created under Setup > Event Planning > Event Types.
- Where can I find the location to add / edit a prospect's / client's address?
Open a client / prospect folder. Click "Client" tab. Click "i" button. Locate "Mailing Address" or "Billing Address" sections. Enter or edit appropriate address fields. Click "Save" button.
- What does the median income mean in the notification email?
Median income is the amount which divides the household income distribution into two equal groups, half having income above that amount, and half having income below that amount. The amount in the notification email is based off of MSA (metropolitan statistical area) stats that is derived from ...
- How do I get the Appointments to show on my Dashboard / Homepage?
Click Setup > Gigbuilder System > Homepage. Locate "Day Planner" section. Select an option from the drop-down box in the "Display Options" field. Select an option from the drop-down box in the "Number of Days" field.
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